![]() You can also default which members of your company are on a project template. We have a system that all of projects follow, but now I can create to-do lists, milestones, and link them together before a project is even created. Maximize Project Templates. This is a newer feature and is the best time-saver I've found. ![]() ![]() Learn client's names then use the search tools in your email to find the last email to / from them. I don't even have client folders (GASP!). Using Inbox Zero for email management, it's easy to find the last reply, CC anyone who needs to know and get things communicated. Be Inbox Zero. Now we keep our communication with clients in simple emails.They just wanted a website, not learning how to communicate by our rules. Training them on how to understand Basecamp didn't help. The rest would forget passwords, email us directly, or just get frustrated. Email is for clients. Out of 80+ clients who had a project managed in Basecamp, only 3 of them played by the rules we set up.They were asking for the big picture not the behind the scenes tour. We found out that clients didn't really care to see the details. We found is that Basecamp is great for tracking tasks, delegating, and communicating with your team. All emails to clients came from Basecamp. Basecamp is for the Team. For over 2 years, we followed an "Everything in Basecamp" mantra.Here are some tips we've picked up along the way: We've used Basecamp for over 3 years to manage projects at SpinWeb. Basecamp is an online tool for simple project management.
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